Privacy
Last updated: February 2025
1. Introduction
Stoop ("we", "our", "us") respects your privacy. This policy explains how we collect, use and protect your personal data when you use our platform at stoopevents.nl.
2. Data we collect
We collect information you provide: name, email, profile details (for venues and guests), payment information (processed by our payment providers), and communications. When you use our services, we also collect technical data such as IP address, device type and usage logs.
3. How we use your data
We use your data to provide and improve our services: creating and managing your account, processing reservations and payments, sending event-related notifications, enabling event chat, and supporting you. We may use aggregated data for analytics and product improvements.
4. Sharing
We share data only as needed: with venue hosts (for events you book), payment processors (Stripe), hosting and infrastructure providers, and when required by law. We do not sell your personal data.
5. Security
We use industry-standard measures to protect your data, including encryption in transit and at rest. Access is limited to those who need it to operate our services.
6. Your rights
Depending on your location, you may have the right to access, correct, delete or restrict the processing of your data, and to data portability. You can manage your account settings and contact us for any request.
7. Cookies
We use cookies and similar technologies for authentication, security and essential functionality. We may use analytics cookies to understand how the platform is used.
8. Changes
We may update this policy from time to time. We will notify you of material changes via the platform or by other means. Continued use after changes constitutes acceptance.
Questions about this policy? Use our contact form.